FAQ


Commercial orders
for mass production  of patterns
and prototypes please click here.

Here are some commonly asked questions I get asked.
Perhaps they may be of help to you!


About Plush
Commissions

Do I take plush/hoodie/drawing commissions?
Yes~

Do you have a waiting list?
Nope. Just a never ending list of orders. So that means I *always* take commissions~ n_n

How much are your plushies or hoodies?
New Chart can be found here!
Plush Price Chart
Hoodie Commission Info

Why are your plushies (or hoodies) SO much!?
Please keep in mind these are one of a kind, handmade pieces of ARTWORK. These are not toys. The price is based on cost of materials and the many hours it takes to make your artwork. Unfortunately this is the price I charge if you want one from me. I will not lower the quote given.

How long do your commissions take?
I will be taking down the time estimate as to when plushies are roughly estimated as to when they will be done. I have learned that it is nearly impossible to guess since some projects take up more time and I never know when I get a commericial order or emergency that creeps up. Please understand my plushies are very popular so if you want one, you will have to wait. I have the updated waiting list here and a project blog that I update very frequently here.

I promise you I am not running off with your money nor am I just sitting idle and twiddling my thumbs watching tv at home. I work nearly on a daily basis between 6-10 hours on art. I update my blog frequently and with mostly every project I work on (aside from commercial work of course since those are in private for companies.)

Shouldn't you reconsider taking commissions since your waiting list is SO long?
I refuse to close my commissions, because I know a lot of people out there like my style of plushies. So if you are willing to wait, I am always willing to take you order. ^_^ If you need a plush by a certain date please mention so in your initial email and I will let you know if it is doable or not. I can do a rush order, but that involes me pulling overtime into the morning hours on my machine so it will cost extra. Also noting/emailing me on a daily basis will not get your plush done any faster. I will reply the same way I reply to everyone else and tell you to keep and eye on the progress chart and my blog to get a good estimate of how many people are ahead of you.

Thankyou for making me this popular though! I wish there was a way to get these out to you sooner! ;_; And I know a lot of you are waiting a long time so it means a lot!


Do you ship world-wide?!
Yes I do! :D Please let me know your country so I can look up the postal rates.

What types of payments do you accept?
Paypal, Money Orders and (U.S.) Personal Checks

Do you accept payments made in installments?
Yes, however you will have 45 days to pay it off in full. If you do not pay it off by then, your 'spot' on the progress chart will be bumped to the bottom until it is paid off.  This is only fair to everyone who has paid in full.

May I commission more than one plush from you?
Absolutely.

Do you take requests?
No. I wish I could, but I just don't have the time especially with how long commissions take.

Is _____ plushie from your gallery for sale?
No, all plushies in my gallery already have homes, however you can always commission me to make you one as well.

I am having second thoughts. May I please have a refund?
I am sorry I have to make this rule. But no. Once materials are purchased for the plushie,
no refund will be issued. This is not a store, you are paying for a service.

Can I ask your how my commission is going?
Sure~! But the easier way to find out is to check my progress chart and blog. The projects I am currently juggling for the week are posted on my blog. You can judge how long it will be from there. :3 If you don't see it mentioned, I am working on orders placed ahead of yours so don't be surprised if I reply telling you yours isn't up yet.


Plushie Construction
and Tips

What type of materials do you use on your plushies?
All sorts, haha! Any combination of Microsuede, Velour, Fleece, Suede, Minky, Cottons, Knits, pleathers and everything in between.

How do you do the eyes?
I paint them on with Acrylic Paints~ But another faster and easier method you can also use iron-on transfers~

Can you give me the pattern you used to make ____?
Sorry for being stubborn on this one~ but I don't give out my patterns except for the ones I make tutorials on.


Can I buy the pattern you use?
Not at the current time. I will write more about this at a
later date.



Other Questions

Will you do an art trade with me for a plushie?
Unfortunately I do not have the time for this currently~ :_: I am usually booked with commissions so it's not fair for me to do trades when people are waiting for plushies they have paid my for.


Question not on here?
Or would you like to get a quote on how much a plushie would be?
Please feel free to email me at:
usako.plush (at) gmail (dot) com

Or you can Send me a Note on Deviantart.
Thankyou very much for reading~!